What problems can result for an organization and its customers when the organization acts in an ethically questionable manner?

What problems can result for an organization and its customers when the organization acts in an ethically questionable manner?
What problems can result for an organization and its customers when the organization acts in an ethically questionable manner Introduction Ethics are an important aspect of today’s business. If organizations work ethically, it adds to the goodwill of the organization and attracts more customers. Ethics can be simply defined as doing the business in the more truthful Nd honest manner. It involves disclosing all transactions and showing all incomes truely and paying taxes regularly. Also it means pricing products appropriately and not exploiting the customers with quality or quantity. What if ethics are not followed It is said that organizations take ages to create goodwill but just a moment to lose it. When an organization works in an ethically questionable manner, it attracts all the negative attention it can and based on that the organization gets a lot of negative publicity. Along with the negative publicity, it also loses all its valuable customers which it had. The company also attracts a lot of legal cases and financial penalties for the breach of ethics. The image of the company as well as all…

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arties associated with it are always henceforth looked at with skepticism and there is always a doubt that anyone will take up future associations with that organization. The customers are also affected because they may have lost certain finances invested in the company, they may have lost trust in the company and its other related products and services. The customers feel cheated and would not take up any further association with the company. Even their image as a customer is affected as they are associated with the company. Conclusion Thus an unethical behavior always attracts negative outcomes even if it is associated by short term financial gains. But in the long run its always a disadvantage, both for company as well as the customers

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