PHRC 5330 Communication in Patient Care End-of-Semester Comprehensive Reflective Assessment WINTER SEMESTER 2018 INSTRUCTIONS {READ THESE CAREFULLY} Use materials covered as part of this course and from elsewhere to answer. Review the List of Topics Covered found at the end of this document. Use these topics ONLY as the basis to answer

PHRC 5330 Communication in Patient Care
End-of-Semester Comprehensive Reflective Assessment
WINTER SEMESTER 2018
INSTRUCTIONS {READ THESE CAREFULLY}
Use materials covered as part of this course and from elsewhere to answer. Review the List of Topics
Covered found at the end of this document. Use these topics ONLY as the basis to answer

Questions #2 through #4; Your answers will be based on what you consider to be the most useful
topic covered in the course; Question #5 is based on what you considered valuable about the
required reading assignments from the textbook; and Question #6 is based on what you found to be
beneficial regarding the learning exercises (see List of Learning Exercises).
CULTURAL COMPETENCY
Question #1
According to the Cultural Development Model, there are six stages towards achieving cultural
competence:
Stage 1. Cultural incompetence
Do nothing to increase knowledge of different cultures.
Stage 2. Cultural knowledge
Assess cultural attitudes and knowledge. Learn facts about cultures, especially
related to health and health behaviors.
Stage 3. Cultural awareness
Understand implications of culture on health behaviors.
Stage 4. Cultural sensitivity
Combine knowledge and awareness into individual and institutional
behaviors.
Stage 5. Cultural competency
Routinely employ culturally appropriate health care interventions and
practices.
Stage 6. Cultural proficiency
Practice with cultural competence and integrate it into one’s research and
scholarship activities.
Answer the following parts of this question:
A. In which stage do you consider yourself to be?
B. Give at least two (2) examples of behaviors or perceptions that place you at that
stage?
C. In which stage were you this time last year? Explain.
D. How have the Communications and the Social and Behavioral Pharmacy courses
contributed to your level of knowledge or skills in this area?
E. Identify two (2) strategies you could use to move to a higher stage? Be specific.
Explain why you chose these strategies.

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PHRC 5330 Comprehensive Reflective Assessment Winter 2018 (continued)
TOPICS
Question #2
Select one of the areas of content from the List of Topics at the end of this document that you
feel was the most beneficial to you as a student pharmacist and reflect upon it. Explain why
you selected this topic.
Question #3
Explain how the presentation of the above-selected topic either changed your thinking and/or
point of view of past-held beliefs or confirmed what you had already believed.
Question #4
If the presentation of the above-selected topic could be improved for future offerings of the
course, what would be a good approach to implement to ensure its betterment?
TEXTBOOK
Question #5
Identify one chapter from the required textbook which was valuable to you in this course and
explain how it might benefit you as a future practicing pharmacist.
LEARNING ACTIVITIES
Question #6
Identify one of the assignments from the List of Learning Activities at the end of this document
that you feel will be beneficial to you as a future practicing pharmacist. Explain your choice
and how it will be beneficial to you as a future practicing pharmacist.
CO-CURRICULAR ACTIVITIES
Question #7
How has any of the material covered or the learning activities from this course or the Social
and Behavioral Pharmacy course last semester, helped you develop in one of the following
areas?
x Self-Awareness
x Professionalism
x Leadership
x Creative Thinking (innovation)
Format
The reflective assessment must be posted before the stated deadline. Your reflection should be
formatted in the same matter as the questions, with the question number listed and the corresponding
answer given below it. The answer to each question should provide evidence of a deep reflection on
the topic asked.
Grading
This assignment is the comprehensive, end-of-semester assessment for the course; it is worth 25% of
your overall course grade. Your efforts to answer these questions should reflect the significance of
the assignment.
This assignment will be graded on your reflective insight, critical thinking involved in your answers,
and relevance to communications and other social-behavior issues.
Attached is the reflection I wrote (“StrengthsFinder”) to be used for this
question.
I have selected the topic (from the bottom): caring, covenants, codes, and commitment
Attached is chapter 5 from the book (patient counseling) answer should be based on that reading.
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